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Emails are not being sent to the users

Documentation for 7.0 version of plugins is available at QSM 7.0 Documentation

If you are facing the issue of emails not being sent to the users or the admin even after successful quiz/survey completion then do follow the steps:

A new Setting named Background Quiz Email Process? has been added to Global Settings to switch between background email and the default email process accordingly.

  • First make sure the QSM Plugin is updated and the version is 7.0.3 or higher
  • Now, Navigate to Quiz And Survey Master > Settings > Global Settings and In the Background Quiz Email Process? toggle it to NO or if already set to No make it Yes.
  • And, try taking the Quiz Once again, Now you would see that the email has been sent as well as received by the user and the admin.