Privacy Policy
Last Updated: August 14, 2025.
Who are we?
We’re Quiz and Survey Master, based in Bangalore, India. We build tools that help people create and manage quizzes and surveys through our website and WordPress plugin. We respect your privacy and aim to be clear about how your data is handled.
What We Collect
We collect only the personal information that’s necessary to deliver our services. This includes:
- Name
- Email address
- IP address
This information is collected directly when you purchase add-ons, themes, or bundle plans on our website (https://quizandsurveymaster.com/), submit a support form, or leave a comment.
In addition to this, we use third-party services like Google Analytics and Hotjar to help us understand how visitors interact with our site. These tools may collect certain technical or usage-related data—such as browser type, device information, or user behavior patterns. While this data isn’t actively collected by us, it may be processed on our behalf to help improve the site and overall user experience.
How We Use Your Data
Your information serves real, specific purposes. We use this information
- To manage your account and provide support
- To personalize your experience and improve our services
- To send optional updates or marketing emails (you can unsubscribe anytime)
Where Your Data Is Stored
Data collected through our website is stored on servers in the United States.
However, when you use our plugin on your own website, any user data collected (e.g., quiz responses) is stored on your server, wherever your site is hosted. For example, if your site is hosted in Spain, the data remains there — we do not store it on our servers.
Cookies & Tracking
We use cookies and similar technologies to analyze traffic, personalize content, and support tools like Google Analytics and Stripe. These enhance your experience and help us improve the service. You can manage cookie preferences in your browser. Learn more in our Cookie Policy.
Legal Grounds for Processing
We process data based on lawful reasons like:
- Your consent
- Our contractual obligations (e.g. providing the plugin service)
- Legitimate interests (e.g. site analytics, security)
Who We Share Data With
We only share your personal information when necessary to operate our services, comply with the law, or with your consent. This may include sharing data with service providers who assist with hosting, development, analytics, payments, marketing, and customer support. Public submissions like comments may also be scanned by automated spam detection tools.
If required by law or legal process, we may disclose data to government authorities. In the case of a business transfer—such as a merger, sale, or restructuring—your information may be part of the transferred assets. We may also share limited data to protect our rights, enforce our terms, or ensure the safety of users and operations. If you interact publicly on our platform (like leaving a comment), other users may see basic identifying details.
Your Rights & Controls
Depending on your location, particularly if you’re in the European Union or California, you may have certain rights regarding your personal data. You have the right to access the information we hold about you, request corrections, or ask us to delete it altogether. If you’ve given consent for marketing communications, you can withdraw that consent at any time by using the unsubscribe link in our emails or by contacting us directly at https://quizandsurveymaster.com/contact-support/. We respect your privacy choices and will act on such requests as required by applicable laws.
Security Measures
We use modern security protocols—SSL, encryption, access controls—to keep your data safe. But no system is invulnerable; please treat your login credentials like the keys to your home.
Data Retention
We retain your personal information only for as long as it’s needed to fulfill the purposes outlined in this policy. This typically means keeping your data while your account remains active or as long as we’re providing services to you. In some cases, we may retain data for a longer period if it’s required for legal, accounting, or compliance reasons. Once the data is no longer necessary for these purposes, we securely delete or anonymize it.
Updates to This Policy
As we grow and evolve, this policy may too. Significant changes will be communicated clearly, and the “Last Updated” date will reflect the newest version.
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