QSM Money-Back Guarantee & Policy
At Quiz and Survey Master, we are committed to providing you with the best service possible. We are confident that you will be satisfied with our products, but in case you are not, we offer a 100% risk-free refund. If our products do not meet your expectations within 14 days of purchase, we will issue a full refund without any questions asked.
Here are the details of our refund policy:
- The refund request must be made within 14 days from the date of purchase. Any refund request after the 14-day period will not be entertained.
- You can make the refund request through our official ticketing system or contact our support team via email at [email protected]
- The company reserves the right to refuse a refund if a breach of terms or fraud is suspected.
- The refund process takes around 5 to 7 business days to be completed.
- The refund will be made through the same mode of payment that was used to make the purchase.
- We shall not be liable for any loss, damage, cost, or expense that you or any person may incur as a result of any delay in your financial institution processing the refund.
At Quiz and Survey Master, we’re committed to delivering top-notch service, and we’re confident you’ll be pleased. Before making your decision, we have a simple request: allow us to assist you. If you’re facing issues with product functionality, try our documentation or YouTube tutorials. If you still need help, our expert support team is just an email away. Connect with QSM Support for quick assistance.
As part of our policy, we don’t offer refunds for auto-renewals. However, we’ll send you friendly reminder emails before your subscription renews. If for any reason you’d like to stop your renewal you can do it from your QSM account. Alternatively, you can reach out to our dedicated support team at [email protected]
If you have custom requirements on compatibility with a specific plugin then this will be considered as a one-of-a-kind feature request which is handled by our partners at JustHyre and the customer will have to bear the cost of the customization.
We recommend to check the compatibility of your plugins with QSM plugin before purchasing QSM extensions(qsm themes and addons). If you face any compatibility issues, feel free to reach out to us and our experts would be happy to help you resolve the conflict.
For questions about our refund policy, feel free to contact us at [email protected].
