Addons licenses are valid for one year from the date of purchase. The license includes free updates and basic support for purchased addons. After one year, licenses may be renewed at a discounted price of the addon.
Addon updates are included for free for one year. If you want to continue to receive updates after one year, you must renew the addon’s license.
Purchased addons include basic support for one year after the date of purchase. If you want to continue support after one year, you must renew the addon’s license.
Refund Policy For Addons
If within 30 days of purchase, you cannot get our addons to work, you may request a full refund. Before a refund will be granted, you must allow us to try and help solve any problem you have. After 30 days, no refunds will be given. We do not issue refunds if you decide not to use the products. We will assist you in solving any problems that you may have but we expect you to understand what you are purchasing and why.
Refund Policy For Support
If within 14 days of purchase, you are not completely satisfied with our support services, you may request a full refund. After 14 days, no refunds will be given.