Last Updated: May 31, 2018
Addons licenses are valid for one year from the date of purchase. The license includes free updates, basic support, and access to the files for purchased addons while you have an active license.
After one year, licenses may be renewed at a discounted price of the addon. If the license is not renewed, your addon may continue to work (depending on a specific addon) but you will no longer be able to access the addon’s files in your account on this site.
Addon updates are included for free for one year. If you want to continue to receive updates after one year, you must renew the addon’s license.
Security updates are included in the software updates. To receive security updates, your license key must be active. Expired licenses will not receive security updates.
Purchased addons include basic support for one year after the date of purchase. If you want to continue support after one year, you must renew the addon’s license.
Refund Policy For Addons
If within 14 days of purchase, you cannot get our addons to work, you may request a full refund. Before a refund will be granted, you must allow us to try and help solve any problem you have. After 14 days, no refunds will be given.
We do not issue refunds if you decide not to use the products. We will assist you in solving any problems that you may have but we expect you to understand what you are purchasing and why.
*This refund policy is not applicable to our bundles, see next section for bundles refund policy*
Refund Policy For Bundles
We offer a 7 days free trial on our bundles so if you are unhappy with our addons you are free to cancel your trial anytime within this time frame. As we provide a free trial, we won’t be able to provide any refunds after the trial period has ended.